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Business Coaching for Success

Sometimes when I have been working with a client for a while, they start to feel almost too over-confident in their situation and complacency can creep in. They are no longer worrying about cash flow, or where the next piece of business is coming from, and essentially they relax into a new comfortable place, having worked, and been pushed, hard to get to this situation. The trouble is that if this is still not their end goal it can be very hard to stir them to move to the next level.

Essentially people in this situation have had to do and learn all sorts of new disciplines, and have therefore found themselves out of their comfort zone for a good amount of time while they have been changing things. This can be extremely tiring both mentally and physically, so when they reach a level of relative “success” and calm, it is often very tempting to stay there. It is my job as a coach to help them not to get too comfortable at that stage, as invariably this is not yet a position which will allow them to have the lifestyle and the money they are after to achieve the goals they originally set down.

So how can this be done:
1. Remind them how they felt when things were tight on the cash flow front; get them to put themselves back in that position of stress.
2. Keep dangling “the dream” in front of them so they can see the life that they are striving to achieve.
3. Emphasise the positives of their business, and again remind them of the excitement of landing great new deals or contracts.

Of course there is only so much a coach can do, and in the end it is the business owner alone who decides if he or she really wants the life they envisaged at the outset.

Do you ever feel that your team are ignoring you, or not listening to you? Time and again you tell people what to do, or what to expect of them, and they continually seem to get things wrong. So what can you do to change their behaviour?

Here are 5 suggestions of some actions you can take.

1. Write down your organisational structure, with clear roles and responsibilities to clarify exactly what you expect of each of your employees, and who they are answerable to.

2. Get clear systems written for each of the tasks which they are responsible for, make sure they understand them, check they know how to follow them, and then make sure they adhere to them.

3. Hold your team accountable for their actions. If they continually fail to do what they have been asked to do, or do things in the wrong way, explain there will be consequences, and take them through the disciplinary procedure.

4. Write down instructions, or perhaps better still, get your staff to write things down. Most people communicate visually, so they need to be able to read not just hear what they should be doing.

5. Stop team members from getting involved in tasks which are not their responsibility. This should give them more time to concentrate on what they are responsible for, and get it right first time.

By implementing these steps you will quickly see a change in your team’s behaviour, overall an improvement in their productivity levels, and a reduction in mistakes and problems.

Business Life Ltd

Molens Cottage
Bures Road
White Colne
Colchester
Essex
CO6 2QF

Telephone: 01787 229908
Email: info@yourbusinesslife.co.uk

Company Registered in England and Wales No. 4618907
VAT no. 798 1624 81.

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